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FAQ

Where do you ship?

Everywhere!

What is your delivery time?

Most items in my shop are ready to ship and will be packed & shipped within the next 3 business days.

The items will be shipped by Canpar. Usually it will take 6-8 days to arrive worldwide.

Please contact me if you need expedited shipping.

What is your return policy?

Our constant effort is to provide excellent quality products and meet our commitment.

However, if you are not satisfied with your order, please contact us and we’ll try to remedy the situation.

Please, check all information concerning dimensions, color, delivery delay and don’t hesitate to ask questions if some think appears unclear.
In case, you are not completely satisfied with your purchase, we accept returning or replacement within 5 days of receipt. It is imperative to contact us for confirmation before returning. The returned item must be in perfect condition for resale, never worn and are in packaging.

We’ll refund or replace as soon as the returned item arrives to us.

Concretely, we’ll give you a refund for the item price, shipping fees are not refundable.

Shipping fees for a returned item or an exchanged item are payable by buyer. In case you want a replacement, an additional fee is required for shipping of the new item.

Custom orders cannot be refunded.

Please contact me before the purchase if you have any questions.

* During the Christmas shopping season. We permit a longer return time if you purchase the item as a Christmas gift. If he/she doesn’t like it, just keep the item in new condition and never worn, you can return or exchange it after Christmas.

What forms of payment do you accept?

We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.

PayPal

How secure is this store?

This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

Do I need a PayPal account to purchase from this store?

No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.

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